http://tod1d.net/blogs/tech/archive/2007/10/02/Article-of-the-Week_3A00_-Say-more-with-less.aspxTitle: Blah-Blah Text: Keep, Cut, or Kill? Author: Jakob Nielsen Description: Jakob describes a lesson we should have already learned: Customer's want the shortest route to accomplishing their task. Long summaries at the top of your web pages will mostenCommunityServer 2.1 (Build: 60809.935)